CASE STUDY – To bring consistency to the service provided to customers across their network of workshops, this Brazilian company has turned to Lean Thinking. Along the way, they found in it a different approach to leadership.
FEATURE – Through kaizen, people can directly participate in the improvement work. But without a manager’s clear responsibility and follow-up, they will left alone with the consequences of the introduced changes.
INTERVIEW – In this Q&A, we learn how the Technical & Production (T&P) area of Nestlé Colombia Ecuador is using lean and Art Smalley’s four types of problems framework to bring leadership closer to the gemba.
FEATURE – The Sourcing team at insurance company SulAmérica tells us about how they were able to transform the process in their department in order to become more efficient in dealing with their workload.
SERIES – The authors discuss the fifth of six elements in their 6CON process development model – CONfirm – leveraging a robust launch readiness approach to finalize the process while ensuring it meets the targets set in the business plan.
SERIES—The authors discuss Concepts, the second of six elements in their process development model, discovering the key knowledge gaps and exploring multiple process design options to facilitate learning.
NOTES FROM THE VIRTUAL GEMBA – Despite a 40% drop in sales and the looming prospect of having to furlough part of its staff, this French company is finding in lean manufacturing an ally to fight the current crisis.
FEATURE – The warehousing department of a Dutch hospital has been implementing lean for a few years. Its Head of Logistics believes in an approach to change based on respect for people and on making small but steady steps.
NOTES FROM THE GEMBA – After re-insourcing its bike repair workshop, a distribution center of France's La Poste has begun to recover long-lost knowledge about the work of mailmen and using it to innovate.
FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.
INTERVIEW – Lean is making inroads in the Middle East! In this interview, a Senior VP of Gerab National Enterprises tells us how the company is using lean to reinvent itself as a project management firm.
FEATURE – A local branch of Italy’s Democratic Party has started using lean principles and tools to organize its activities more effectively and to counteract the discouragement that followed a bad electoral defeat.
WOMACK'S YOKOTEN - If you are going to succeed at one of your resolutions for 2016, let it be that of always starting off a lean transformation with a deep analysis of the work at a single point in your organization, and then escalating your efforts to reach all the factors influencing the work.
CASE STUDY – Starting in January this year, the Mexican plant of this manufacturer of lighting and electrical solutions has initiated a lean transformation that has already led to impressive results in terms of productivity.
CASE STUDY – This Chilean agrobusiness company achieved great results in a very short time by applying lean to standardize its processes and improve its productivity. They are now berry fond of the methodology.
CASE STUDY – This Barcelona hospital began its journey with ambitious projects and is starting to see the fruits of its labor, with the pandemic acting as an unexpected but powerful catalyst for change.
FEATURE – The restaurant business has always been tough, but Covid-19 is now presenting it with new challenges. The author shares a few lean practices that can help restaurants develop competitiveness.
NOTES FROM THE (VIRTUAL) GEMBA – This small manufacturer is relying on Lean Thinking to keep the business running during the Covid-19 crisis, overcome the disruption in its supply chain, and even innovate.
CASE STUDY – This company in Botswana has embraced lean thinking passionately to build the capacity and ability to deal with higher demand for its converted vehicles. The author tells us about their journey.
INTERVIEW – This moving company in Singapore has taken its first steps down the lean road, reminding us that translating your strategy into small, actionable improvements people can make at the gemba is the way to a transformation.
FEATURE – When people become enthusiastic about improvement work, there's no limit to what can be achieved. Join the author on a visit to a Finland-based manufacturer, whose lean efforts range from production to customer service.
CASE STUDY – An Australian university has been applying lean to streamline and improve its processes, discovering along the way how big a change the methodology can affect in the organization's culture.
FEATURE – Another month, another story of a lean project told by the Siena hospital front-line folks. This time we take you to the Intensive Care Nursery, whose layout was transformed to provide better care to premature newborns.
FEATURE – In the second article of our series written by the front-line staff of Siena University Hospital, we learn how the lean principles of pull and flow have transformed the blood donating process.
FEATURE – Every year, Siena University Hospital runs a Lean Day to celebrate and award its best lean projects. In this new series, front-line people write about five of these initiatives: first up, Internal Medicine.
FEATURE – A French automotive supplier has been applying lean principles to transform its engineering department with great results. In the process, they have realized they could put in place a really effective system to build innovation.
NOTES FROM THE GEMBA – In the past 15 months Terex Cranes has successfully initiated a lean transformation. Follow Catherine Chabiron on her gemba walk to see what this large company is doing to put learning at the heart of its activities.
SEEN FROM OTHERS – In a new series, we ask experts from outside our community to share thoughts on lean-related topics. This month we meet an economist with an interesting take on the West’s productivity slowdown and its link to learning.
INTERVIEW - What lies at the core of kaizen activity? How has the concept of kaizen evolved over time? Planet Lean’s editor Roberto Priolo discusses these and other topics with kaizen expert Mark Hamel.
FEATURE ARTICLE – By adopting lean thinking and establishing a dedicated care pathway, a Brazilian hospital has been able to drastically reduce the time breast cancer patients have to wait to undergo surgery or start treatment.
CASE STUDY - The Italian branch of Tokheim services about 3,000 gas stations in the central and northern parts of Italy. The general manager shares the story of how lean thinking changed everything, for the better.