
The experience of a value stream manager in a lean hospital
INTERVIEW - What happens in an organization after a move from silos to value streams? In this video, a Value Stream Manager from a Brazilian cancer treatment center shares her experience.
Interviewee: Leonidia Maria Altoé, Value Stream Manager, Instituto de Oncologia do Vale - Brazil
Too many organizations still have a vertical structure based on silos and functions. Lean thinking calls for a dramatic change in the way the work takes place, based on value streams. At IOV, a cancer treatment center located in São José dos Campos, that's exactly what we did.
In the below interview, I explain what the change meant to me and my colleagues, how it made our jobs easier and how it dramatically improved outcomes for patients.
THE INTERVIEWEE

Read more


INTERVIEW - Are you a manager who needs to brush up on lean but has little time to do it? A new book by Cécile Roche comes to the rescue: A Little Lean Guide for the Use of Managers.


CASE STUDY – This 104-year-old Chilean provider of integral solutions for the mining industry has turned to hoshin kanri to effectively connect everyone’s work with the overall business strategy.


FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.



FEATURE - We are often told that employee resistance to change is natural, but it’s really just the result of a wrong approach to lean thinking. Learn to effectively engage people and change will follow.