INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.

THE TOOLS CORNER – Standardizing the work is one of the fundamentals of lean thinking, but without a yamazumi chart visualizing it (and helping us to streamline it) this is impossible.

FICTION – Santa is struggling to locate the many children who are hiding from war to deliver them gifts, until the lean Time Benders come to the rescue and help him understand the problem.

FEATURE – What is psychological safety? What is it not? This article explores its advantages and foundational elements, and how organizations need to transform their leadership to achieve this evolution in management.