NOTES FROM THE GEMBA – By renewing its focus on value and turning the gemba into a place for learning, Veolia Eau France is improving safety, efficiency, and customer satisfaction. (Part 1 of 2)
FEATURE – Silicon Valley’s dominance-driven model prioritizes scale over responsibility, risking societal harm. Conversely, Lean’s human-centered approach reframes business as community-building, long-term value creation, and shared learning.
COLUMN – In this column, three lean and technology experts respond to the same pressing question shaping today’s tech/AI debate. This month, why you are not seeing any return on your AI investment.
CASE STUDY – Our editor visits TEB, a social enterprise in Barcelona that’s relying on simple kaizen and a growing improvement culture to stay competitive and fulfil its all-important mission.
FEATURE – A senior executive recounts implementing Lean in different organizations, shifting from tools to systems, building performance management and Obeya routines to embed a sustainable, leader-driven improvement culture.
FEATURE – An oil executive looks back at his lean journey, sharing reflections, revealing hard truths and reminding us that leadership transformation happens through setbacks.
