Planet Lean: The Official online magazine of the Lean Global Network
Unlocking the potential of Lean in NGOs

Unlocking the potential of Lean in NGOs

Lynne Smith
April 4, 2024

INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.


Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation

Interviewers: Roberto Priolo and Steve Bell


A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!


THE INTERVIEWEE

Lynne Smith is former Director of Business Design at the Bill & Melinda Gates Foundation

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An interview with Michael Ballé on lean as a strategy
January 20, 2017
An interview with Michael Ballé on lean as a strategy

INTERVIEW – In this interview, Michael Ballé discusses lean thinking as a strategy, how to unearth problems, and the best (or only) way to initiate a lean transformation.

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Immunity
March 19, 2020
Immunity

CASE STUDY – This Italian manufacturer has found in lean a way to ensure business continuity and provide support to a distraught workforce in the midst of the coronavirus outbreak.

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How Iceland firm Marel motivated engineers with a hackathon
August 3, 2016
How Iceland firm Marel motivated engineers with a hackathon

FEATURE – As an experiment to boost cross-functional collaboration, creativity and joy on the workplace, Iceland-based machining manufacturer Marel recently ran a hackathon. Here's what the experience taught them.

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Technology causes the market to shift towards the customer
February 17, 2016
Technology causes the market to shift towards the customer

OPINION – A new publicly owned open-source technology promises to make direct, unmediated trade relations trustworthy, opening the door to an era of democratization and cooperation in global commerce.

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An NGO uses lean principles to rebuild New Orleans
June 4, 2015
An NGO uses lean principles to rebuild New Orleans

CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.

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Lean project boosts sustainable development in Myanmar
September 1, 2016
Lean project boosts sustainable development in Myanmar

FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?

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Supporting Sri Lankan society by transforming our company
January 19, 2018
Supporting Sri Lankan society by transforming our company

INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.

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How to harness lean to foster innovation and improve society
April 4, 2017
How to harness lean to foster innovation and improve society

FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.

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