
Unlocking the potential of Lean in NGOs
INTERVIEW - In this interview, Lynne Smith discusses the potential and difficulties of applying Lean Thinking to NGOs and looks back at the lean transformation at the Gates Foundation.
Interviewee: Lynne Smith, former Director of Business Design at the Bill & Melinda Gates Foundation
Interviewers: Roberto Priolo and Steve Bell
A big thank you to Lynne for sharing her knowledge and experience, and to Steve Bell for making this interview happen!
THE INTERVIEWEE

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FICTION - Part 1 of this story reminds us that the role of leaders in an organization is to set the example for others, behaving the way they want the rest of the company to behave.


NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.


FEATURE – Aligning supply flows with demand is crucial to success, but it can be complicated. Lean Thinking can help us identify the strategy and sequence of activities that we need to make it a reality.


ROUNDUP – This month, we look at the most effective lean improvement approach – kaizen – by looking back at some of our best articles on the subject.
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CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.


FEATURE – A group of Italian researchers and professionals partnered with a NGO to prove how lean thinking can pave the way for the competitiveness and sustainable development of SMEs in Myanmar. Is this a new model for the developing world?


INTERVIEW – Prior to his talk at this year’s Lean Transformation Summit, the CEO of a large apparel manufacturer tells us about the company’s lean journey, and its impact on Sri Lankan society.


FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.