How we are creating a lean daily management system
VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.
Words: Amalia Vidal Vásquez, Hotel Director, Dreamplace Hotels & Resort – Tenerife, Spain
A couple of weeks ago, I shared our hoshin with you all. Strategy deployment is giving us a way to connect improvement at the gemba with business goals... but that's only parts of the story.
It's great to have improvements and new standards popping up across the hotel, but we also need a way to assess their effectiveness on a daily basis - that's where the "flecha" comes in. That's the name ("arrow" in English) we give to our daily management board in our hotel. In the video below, I talk about it and I explain how it connects with our hoshin.
If you ever wondered how a daily management board is born, you might find this useful.
Happy viewing!
Read more
FEATURE – Visits to nearly 30 automotive plants across Japan and Germany reveal what truly separates good factories from exceptional ones—and the answer is surprisingly simple.
CASE STUDY – The story of improvement at China-based asset management company Hengbaishi is a great reminder of the universality of lean principles.
CASE STUDY – A Turkish producer of gas valves for kitchen appliances has discovered the power of the lean principles of pull and flow, reaching results beyond its imagination.
VIDEO - Dan Jones was one of the keynote speakers at this year's Lean Summit in The Netherlands. Here's a 15-minute excerpt of his talk, with some great insights into the state of lean thinking.