How we are creating a lean daily management system
VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.
Words: Amalia Vidal Vásquez, Hotel Director, Dreamplace Hotels & Resort – Tenerife, Spain
A couple of weeks ago, I shared our hoshin with you all. Strategy deployment is giving us a way to connect improvement at the gemba with business goals... but that's only parts of the story.
It's great to have improvements and new standards popping up across the hotel, but we also need a way to assess their effectiveness on a daily basis - that's where the "flecha" comes in. That's the name ("arrow" in English) we give to our daily management board in our hotel. In the video below, I talk about it and I explain how it connects with our hoshin.
If you ever wondered how a daily management board is born, you might find this useful.
Happy viewing!
Read more
FEATURE – ME Elecmetal in Chile applied Lean Product and Process Development to cut lead-times, boost collaboration, and build a sustainable system for innovation.
ARTICLE - A-ha moments... we have all had one at least. In this personal account, the author reflects on what his own experience has taught him about changing our mindset and being stuck in our ways.
ROUND-UP – The Lean Global Network’s week in Japan in September was full of learning and inspiration. We asked five LGNers to share their biggest takeaways.
OPINION – The latest banking scandal had us all wonder whether Wells Fargo has lost its way. But how does a pioneering bank that once had lean at its heart betray its core values so profoundly?