Planet Lean: The Official online magazine of the Lean Global Network
Faster delivery, happier customer

Faster delivery, happier customer

Roberto Priolo
Roberto
Priolo
April 28, 2023

WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.


Scripted, edited and narrated by: Roberto Priolo


Supplying 47 stores across a huge country like Brazil in a timely fashion is something of a tall order. Leroy Merlin hope to soon be able to guarantee delivery to customer anywhere in the country within three days and, to get there, it is building on the lean work that's taking place across its supply chain operations. From streamlining operations in their massive Distribution Center to restocking stores more quickly, Leroy Merlin is determined to provide quicker and better service to its customers.

Thank you to Lean Institute Brasil for facilitating this visit.


THE NARRATOR

Roberto Priolo photo
Roberto Priolo is Editor of Planet Lean and Head of Communications at Lean Global Network

Read more

Faster delivery, happier customer
April 28, 2023
Faster delivery, happier customer

WEB SERIES – In the fourth and final episode of Season 1 of our docuseries, we visit home improvement and gardening retailer Leroy Merlin and learn about their efforts to lean out their supply chain.

Continue reading
8 key lessons from Toyota
May 10, 2022
8 key lessons from Toyota

ROUND-UP – Our editor looks back at the most insightful articles Planet Lean has published on the most talked-about company in the lean world. Here are eight key lessons from Toyota, straight from our archives.

Continue reading
Lean logistics for better customer service
August 6, 2019
Lean logistics for better customer service

CASE STUDY – Logistics can be the key to achieving success and creating a competitive advantage in a company. This case study tells the story of a port terminal in Brazil that has used lean to achieve significant gains in managing its road flow.

Continue reading
Why there is no Lean Manifesto
February 20, 2017
Why there is no Lean Manifesto

FEATURE – Why doesn't lean have a manifesto? The authors highlight the core principles and values of lean thinking, but warn these can only go so far without the learning that comes from working every day towards solving the next problem.

Continue reading

Read more

No items found.