SERIES – The authors discuss the third of six elements in their process development model – Converge – using experiments to test key aspects of different ideas, while objectively working towards a single design concept slated for refinement and implementation.

PROFILE – Before anything else, a good lean leader must be open to changing and continuously running experiments – something Christophe Riboulet, CEO of a small French manufacturer, knows quite a bit about.

FEATURE – Healthcare’s complexity demands simplification. By reducing variation, eliminating waste, and rethinking processes, leaders can improve performance, capacity, and safety while enhancing staff engagement and delivering unexpected positive outcomes.

FEATURE – Long waiting times are bad for both patients and hospitals, but when we talk about heart attacks reducing them becomes a moral imperative. Here’s how Hospital Aliança in Brazil is doing it.