Planet Lean: The Official online magazine of the Lean Global Network
How the 365 bakeries improved service to clients with lean

How the 365 bakeries improved service to clients with lean

Aida Llevot
March 2, 2018

THE LEAN BAKERY – In this video, a shop coordinator explains how the 365 bakeries were able to speed up service to customers and ensure product quality by reorganizing work and responsibilities.


Interviewee: Aida Llevot, Shop Coordinator, 365.café - Barcelona


Our bakeries are all about work organization, as in our minds this is the only way to keep the product up to standards and the service to customers speedy.

The biggest change we brought in after lean came into the picture was a clear division of tasks and competences within our shops, as per the image below.

work organization lean thinking 365

In this video I explain what the roles of workers A, B, C and D are, while our Retail Manager Emi Castro will tell you how we ensure the work runs smoothly and the results keep on coming.

Bon profit!


You can read all about the 365 story in The Lean Bakery.

The Lean Bakery book cover

Buy your copy here


THE INTERVIEWEES

Aida Llevot photograph
Aida Llevot is a Shop Coordinator with 365.café in Barcelona
Emi Castro photograph
Emi Castro is Retail Manager at 365.café in Barcelona

Read more

Story of a startup:  how to apply lean thinking from the beginning
November 12, 2014
Story of a startup: how to apply lean thinking from the beginning

FEATURE - London-based startup Elastera may represent the example of a company aspiring to be lean from the outset rather than trying to fix itself later through a transformation.

Continue reading
Three key business challenges lean can tackle
May 7, 2019
Three key business challenges lean can tackle

FEATURE – Ahead of the annual lean conference of LEI Polska, the authors reflect on a recent survey they ran with their clients on the key business challenges they face.

Continue reading
Helping CEOs to see lean thinking as their strategy
September 12, 2017
Helping CEOs to see lean thinking as their strategy

FEATURE – Do CEOs see lean as a strategy? The author – himself a CEO for many years – debunks the misconceptions often preventing senior leaders from doing so.  

Continue reading
Don’t try to copy Toyota, understand it instead
September 13, 2021
Don’t try to copy Toyota, understand it instead

FEATURE – Based on his direct decades-long experience at Toyota, the author explains what it takes to establish problem-finding and a kaizen culture in new environments.

Continue reading

Read more

No items found.