OPINION – In a competitive and unpredictable market, the temptation to rely on technology is always strong, but experience proves that there is no better support than people's ability to learn and adapt to new situations.

NOTES FROM THE GEMBA – Follow Catherine on another one of her gemba walks around French companies. This time, she visits a manufacturer of inspecting machines near Bordeaux, with a visionary leader and a great story.

INTERVIEW – During his recent visit to California, our editor sat down with a Senior VP from Turner Construction to discuss leadership transformation and the importance of diversity in the workplace.

FEATURE - Can a company be considered lean if its improvement efforts result in layoffs? The author answers this frequently asked question drawing from his own experience dealing with organizations.