How we grew using less resources than ever before
THE LEAN BAKERY – In the fourth episode in our video series, the CEO of 365 explains how lean showed him that his business could grow (exponentially) without using any extra resources.
Words/interviewee: Juan Antonio Tena, CEO, 365.café - Barcelona
In previous episodes of this video series, my wife Emi explained how we manage a chain of 100 shops in and around Barcelona, our process engineer Jesus told you how our 365 Obrador shops run stock-free, and shop coordinator Aida went through how we reorganised the work to better serve our customers.
But our lean experiments actually began in our central workshop, from where we supply our bakeries around the city. This is where we first realized how powerful lean is: this revolutionary way of thinking allowed us to control and improve our processes so much that we were able to fuel the grow of our business by simply improving what we were already doing (rather than investing more resources).
Learn how in this video.
You can read all about the 365 story in The Lean Bakery.
Buy your copy here
THE INTERVIEWEE
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CASE STUDY – This packaging company in Catalonia has been able to cleverly balance the resolution of urgent problems and the advancement of the lean transformation. But what to do when the burning platform is no more?
RESEARCH – Human behavior tends to make change even harder to attain than it already is. This brilliant research paper looks at change from a psychological, technical and leadership point of view.
FEATURE – Why do lean transformations benefit from the support of a sensei? Michael Ballé discusses how we typically need help to take the emotions out of the work and go down uncomfortable paths.
FEATURE – Through this intimate anecdote from her days at Toyota Motor Manufacturing Kentucky, the author tells us of her experience with standardization… and of the deep leadership lessons hiding behind it.