
How we grew using less resources than ever before
THE LEAN BAKERY – In the fourth episode in our video series, the CEO of 365 explains how lean showed him that his business could grow (exponentially) without using any extra resources.
Words/interviewee: Juan Antonio Tena, CEO, 365.café - Barcelona
In previous episodes of this video series, my wife Emi explained how we manage a chain of 100 shops in and around Barcelona, our process engineer Jesus told you how our 365 Obrador shops run stock-free, and shop coordinator Aida went through how we reorganised the work to better serve our customers.
But our lean experiments actually began in our central workshop, from where we supply our bakeries around the city. This is where we first realized how powerful lean is: this revolutionary way of thinking allowed us to control and improve our processes so much that we were able to fuel the grow of our business by simply improving what we were already doing (rather than investing more resources).
Learn how in this video.
You can read all about the 365 story in The Lean Bakery.

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THE INTERVIEWEE

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FEATURE – We are used to seeing the organization as a mechanical entity, but how can a machine possible change and improve? We must change our mental model and learn to see the lean enterprise as a growing plant.


FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital.


FEATURE – A lean journey often has more downs than ups, but it is a responsibility of management to persist and keep asking the right questions that will steer the firm in the right direction.


CASE STUDY – An elementary school in Budapest is trying to bring innovation to the education by harnessing the power of lean thinking combined with a solid digital strategy.