Planet Lean: The Official online magazine of the Lean Global Network
Banking on Lean

Banking on Lean

Roberto Priolo
Roberto
Priolo
April 21, 2023
A Lean World - Episode 3 - Bradesco

WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.


Scripted, edited and narrated by: Roberto Priolo


In January, I visited Bradesco in its giant São Paulo headquarters to learn about the lean work taking place in the Service and Operations department. The organization is developing its people in the hope to change their mindset and encourage them to collaborate more actively and become problem solvers.

Thank you to Lean Institute Brasil for facilitating this visit.


THE NARRATOR

Roberto Priolo
Roberto Priolo is Editor of Planet Lean and Head of Communications at Lean Global Network

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