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Banking on Lean
![A Lean World - Episode 3 - Bradesco](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/6481dc004dc3bbc4369f42ef_A-Lean-World-Episode-3-Bradesco-1024x512.png)
WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.
Scripted, edited and narrated by: Roberto Priolo
In January, I visited Bradesco in its giant São Paulo headquarters to learn about the lean work taking place in the Service and Operations department. The organization is developing its people in the hope to change their mindset and encourage them to collaborate more actively and become problem solvers.
Thank you to Lean Institute Brasil for facilitating this visit.
THE NARRATOR
![Roberto Priolo](https://cdn.prod.website-files.com/63e10f20140d9cbf73f9b946/63e11704107b4a7e425d8f79_Roberto-Priolo-1024x1024.jpeg)
Read more
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CASE STUDY – This hotel in Spain has been able to leverage Lean Thinking in its restaurant to successfully adapt to the new Covid-19 regulations enforced in the country, becoming more efficient along the way.
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VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
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CASE STUDY – This Turkish producer of sanitaryware has boosted its quality so dramatically it’s now a player in the German market. It did so by bringing drastic change to its production system.
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INTERVIEW – In this Dutch university, lean is not only taught in the classroom. A3s are now replacing the writing of a thesis as the final assignment students are asked to complete.