Planet Lean: The Official online magazine of the Lean Global Network
What Toyota and the Green Berets have in common

What Toyota and the Green Berets have in common

Sam MacPherson
April 9, 2015

INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.


Interviewee: Sam MacPherson, Lean Enterprise Transformation Leader at the Lean Leadership Academy and former Director of Training of the United States Army’s Special Forces unit.



THE INTERVIEWEE

Sam MacPherson photograph
Sam MacPherson is a lean enterprise transformation leader and has dedicated over 28 years to developing organizational leaders, senior leadership teams, and designing lean enterprise management systems

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Extracting waste from our process
January 23, 2020
Extracting waste from our process

CASE STUDY – In a Brazilian insurance company, a team worked hard to streamline the revision of dental claims – a great example of Lean Thinking in an administrative process.

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Harada-san and the steps to better Jidoka
March 23, 2020
Harada-san and the steps to better Jidoka

FEATURE – In the first piece of a series on Takehiko Harada’s contribution to TPS, the authors discuss the Nagara Switch and how it helps to achieve better Jidoka.

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Customer satisfaction in Haidilao restaurants
December 7, 2020
Customer satisfaction in Haidilao restaurants

CASE STUDY – How does a small food shop in Sichuan turn into a $30 billion chain with around 900 restaurants in several countries? By always going the extra mile for customers!

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Why is TPS so smart?
January 27, 2023
Why is TPS so smart?

FEATURE – A real understanding of Lean Thinking can only stem from an exploration of its tacit aspects, not just its most explicit, easy-to-grasp elements.

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