COLUMN – In this column, three lean and technology experts respond to the same pressing question shaping today’s tech/AI debate. This month, why you are not seeing any return on your AI investment.

INTERVIEW – Planet Lean speaks with telecommunications company Telefónica about the organization's attempt to apply lean startup principles in its R&D department.

NOTES FROM THE GEMBA – The author visits the office of Theodo France and learns how the lean digital company is leveraging lean thinking and practice to support its ongoing growth – even through the pandemic.

FEATURE – What is psychological safety? What is it not? This article explores its advantages and foundational elements, and how organizations need to transform their leadership to achieve this evolution in management.