FEATURE – When middle managers are stressed and overworked, there is no time left for them to improve. Changing the interaction between leaders and teams, using lean principles and empowering people, can truly ignite your transformation.

FEATURE - In this new series based on his latest book What’s Lean?, Michael Ballé explains lean terms, from the most common to the least known, to uncover the meaning and thinking behind them.

NOTES FROM THE GEMBA – This French company provides support to the severely disabled, and is currently using lean thinking to limit employee turnover and recruit faster.

CASE STUDY – How a Brazilian clinic is launching a lean journey to support a monthly subscription model, standardizing care through digital protocols while boosting clinical effectiveness and customer satisfaction.