
The gift of change

WEB SERIES – In Episode 2 of our docuseries on lean in Brazil, we learn how the pioneering efforts of a cancer clinic have inspired the city of São José dos Campos to transform into a lean healthcare cluster.
Scripted, edited and narrated by: Roberto Priolo
Join us as we visit two healthcare organizations in the city of São José dos Campos. Inspired by the lean work of Instituto de Oncologia do Vale (which we covered in Episode 1), the Hospital Municipal and the primary care unit Campos de São José have initiated their own transformations. You'll also learn about a successful city-wide initiative to improve access to cancer care for citizens. This is a story of Yokoten and how lean can spread across organizations.
Thank you to Lean Institute Brasil for facilitating these visits.
THE NARRATOR

Read more


FEATURE – Games can help you to engage people and communicate lean management principles. Here is a number of useful tips and suggestions on how to make training more… playful.


CASE STUDY – This Polish debt collection company is refocusing its work around true customer needs and increasing problem visibility by implementing hoshin kanri.


NOTES FROM THE GEMBA – By renewing its focus on value and turning the gemba into a place for learning, Veolia Eau France is improving safety, efficiency, and customer satisfaction. (Part 1 of 2)


FEATURE – René Aernoudts discusses how to use standardized work in an organization, providing a lowdown of the techniques available to the lean practitioner.