
The gift of change

WEB SERIES – In Episode 2 of our docuseries on lean in Brazil, we learn how the pioneering efforts of a cancer clinic have inspired the city of São José dos Campos to transform into a lean healthcare cluster.
Scripted, edited and narrated by: Roberto Priolo
Join us as we visit two healthcare organizations in the city of São José dos Campos. Inspired by the lean work of Instituto de Oncologia do Vale (which we covered in Episode 1), the Hospital Municipal and the primary care unit Campos de São José have initiated their own transformations. You'll also learn about a successful city-wide initiative to improve access to cancer care for citizens. This is a story of Yokoten and how lean can spread across organizations.
Thank you to Lean Institute Brasil for facilitating these visits.
THE NARRATOR

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INTERVIEW - The historical city of Amersfoort in the Netherlands has introduced lean thinking and practice in local government to provide better and faster services to its citizens.


GETTING TO KNOW US – We continue our series of interviews with key Lean Global Network people with a chat with the President of Holland-based Lean Management Instituut.


INTERVIEW – In this Q&A, we learn how the Technical & Production (T&P) area of Nestlé Colombia Ecuador is using lean and Art Smalley’s four types of problems framework to bring leadership closer to the gemba.


FEATURE – This student’s research confirms that lean efforts stall when culture lags. Case evidence shows fear, poor communication and top-down tools breed resistance, but participatory leadership fosters resilient lasting outcomes.